Website Enquiry Capture
✓ Demo Access Granted
✓ You're In

Now Experience MessageDesk™
As One Of Your Customers.

You've seen what MessageDesk is designed to do.

Now we'd like you to experience it from the other side — as a visitor to your own website.
Imagine This

You've arrived on a business website because you're interested in what they offer. You have a question or you're ready to make an enquiry — but nobody is immediately available to respond.

For the next three minutes, forget you're the business owner. Use MessageDesk just as one of your prospective customers would.
Notice 01 How easy it is to start an enquiry
Notice 02 The useful information you're guided to provide
Notice 03 What the business can know before responding
Start My 3-Minute Experience →
No setup required. Just follow the conversation.
Your MessageDesk experience is below ↓
Live Experience

This Is Where MessageDesk™ Does The Talking.

You're now entering the same kind of guided enquiry journey that could sit on your own website.

Use it exactly as one of your customers would.
While you're using the demo, notice this: MessageDesk isn't trying to have an open-ended conversation. It is guiding the visitor towards the information your business actually needs before you respond.
Your 3-Minute MessageDesk™ Experience
Follow the conversation naturally. There are no right or wrong answers — the purpose is simply to experience how a website visitor can be guided through an enquiry.
Prefer a larger view? Open MessageDesk in its own window.
Open Full-Screen Experience
Watch For
How quickly the visitor gets started
Watch For
How the enquiry becomes more useful as it progresses
Watch For
How much context the business can receive before replying
Finished Your MessageDesk™ Experience?
If you didn't continue into the free website assessment, let's now change perspective and look at MessageDesk from the business owner's side.
See The Business Side ↓
Now Change Perspective

You've Experienced MessageDesk™ As A Customer.
Now Look At It As The Business Owner.

From the visitor's side, MessageDesk feels simple. They answer a few guided questions and leave their enquiry.

The real value is what happens on your side.
What The Visitor Experiences
A Simple Way To Ask For Help
Instead of searching for an email address, completing a generic contact form or abandoning the website, the visitor is guided through a short enquiry journey.

They don't need to work out what information you need. MessageDesk asks for it.
What Your Business Receives
A More Useful Enquiry Before You Respond
Instead of receiving little more than a name, phone number and “please call me”, you can receive the information that matters to your business.

That means you can understand the enquiry before deciding how, when or who should respond.
01
Better Context
Know what the customer is enquiring about before you return the call or reply to the message.
02
Better Qualification
Ask the questions that help establish whether an enquiry is relevant, suitable or worth prioritising.
03
Fewer Missed Opportunities
Give visitors somewhere useful to go when you can't answer the phone or respond immediately.
04
More Prepared Follow-Up
Respond with a better understanding of what the customer wants instead of starting the conversation from zero.
MessageDesk™ Doesn't Replace The Conversation. It Helps You Start A Better One.
The purpose isn't to automate every customer interaction. It's to capture the enquiry, gather useful information and make it easier for your business to take over when human input actually matters.

Your visitor gets an easier way to enquire. Your business gets a better starting point.

Built Around Your Business

What Could Your MessageDesk™ Capture?

The experience you've just tried demonstrates the idea.

Your MessageDesk can be structured around the questions and information that matter to your business.
The Principle Is Simple
Don't just ask a visitor to “leave a message”.
Help them give you an enquiry you can actually act on.
Example 01
Trades & Home Services
What type of work do you need?
Where is the property located?
When are you hoping to get started?
Is the work urgent or planned?
Instead of: “Can someone call me?”
Example 02
Professional Services
What would you like help with?
Are you enquiring personally or for a business?
Is there a particular timeframe involved?
What's the best way to contact you?
Instead of: “I'd like some information.”
Example 03
Products & Customer Enquiries
Which product or service interests you?
Are you looking to buy or still researching?
Is there something specific you'd like to know?
How would you like us to respond?
Instead of: “Please send me more details.”
The Questions Change. The Principle Doesn't.
MessageDesk guides visitors through the information you would normally need to establish during the first part of a phone call, email exchange or follow-up conversation.
Visitor Has A Question
→
MessageDesk Guides Them
→
Useful Information Captured
→
You Take Over
That's why MessageDesk isn't simply another contact form.
It's a better way to start the enquiry.
Getting Started

What Happens If You Want MessageDesk™ On Your Website?

You don't need to design the conversation, work out the technology or build anything yourself.

We do the setup for you.
We Start With Your Business — Not The Technology.
We establish what you need to know from a new enquiry, then build MessageDesk around the questions that help you get that information. Simple.
1
Tell Us About Your Business
We learn what you do, the types of enquiries you receive and what information helps you decide how to respond.
→
2
We Plan Your Enquiry Journey
We structure the questions and response paths around the enquiries your business actually wants to capture.
→
3
We Build Your MessageDesk
Your MessageDesk is created, branded and prepared ready to work with your website.
→
4
You Start Receiving Better Enquiries
Visitors can use MessageDesk to tell you what they need, giving you more useful information before you respond.
Your Part
You Know Your Business.
Tell us the enquiries you want, the information you normally need and what makes a useful customer enquiry for your business.
Our Part
We Turn That Into MessageDesk™.
We take that knowledge and turn it into a structured, easy-to-follow enquiry experience for your website visitors.
That's The Idea
Your Business Knowledge. Our MessageDesk Build.
You don't need another piece of software to learn. You need a better way for website visitors to tell you why they're contacting your business.
Launch Offer

Ready To Put MessageDesk™ To Work On Your Website?

You've experienced how MessageDesk works. You've seen what it can capture. Now you can put your own MessageDesk to work capturing enquiries for your business.
MessageDesk™
Your Website Conversation Starts Here
Purchase Price
$89
One-off purchase
Monthly Service
$159
per month
Your MessageDesk™ Includes:
✓ MessageDesk™ website conversation widget
✓ Personalised with your business branding
✓ Business enquiry questions configured for your business
✓ Email notifications configured
✓ Photo and file upload capability where required
✓ Simple installation using one line of code
✓ Hosting, monitoring and ongoing maintenance
✓ Updates and platform maintenance included
Simple, Ongoing Service
Your MessageDesk purchase is $89, including your business branding and initial setup.

The ongoing service is $159 per month and a minimum 12-month agreement applies.
Installation is straightforward. Once your MessageDesk is ready, we provide the installation code for your website developer or webmaster to add to your website.
Start With MessageDesk™ →
Let's establish what your MessageDesk needs to capture before we build it.
One Small Addition To Your Website. A Much Better Way To Start An Enquiry.
MessageDesk gives your visitors somewhere useful to go when they're ready to contact your business — while giving you more of the information you need before you respond.
Your Next Step

Interested In Putting MessageDesk™ On Your Website?

You've now seen how MessageDesk works from both sides.

If you'd like to discuss getting one set up for your business, just let us know below and we'll get in touch.
I'm Interested In MessageDesk™
You've already provided your basic details. Just tell us the best way to follow up with you.
No obligation. We'll simply contact you to discuss what MessageDesk could look like for your business.

Better website enquiries start with a better first conversation. That's what MessageDesk™ is built to create.